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Frequently Asked Questions

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What is the Curva Club Membership?

It’s a monthly subscription of blind box tailored to your body type, lifestyle, and preferences. Each box contains a mix of 2-5 wardrobe essentials, including shapewear, activewear, basics, lingerie, and surprise items from local brands! Plus more!

How does the membership work?

Curva Club membership is just ₱2,500 per month—no fuss, no hidden fees.

The plan comes with exclusive perks, personalized style curation, and up to 40% savings on product value. Effortless style has never been this rewarding!

What’s inside the box?
  • Each Curva VIP Box is a delightful mix of 2-5 handpicked essentials curated to suit your body, lifestyle, and personality.

  • Shapewear: For smoothing and sculpting.
  • Activewear: For workouts or casual days.
  • Basics: Timeless wardrobe staples.
  • Seasonal must-haves to stay on trend.
  • Local brand surprises, such as skincare or wellness products.
How do you know what to send me?

We’ve got our secret weapon: the Smart Stylist. It help us understand your size, preferences, and lifestyle to deliver items that fit like a dream and match your vibe.

What if I don’t like to receive a blind box for the month?

No worries! Use our Shop or Skip option. If you skip a month, your subscription value converts into store credits for future use or gifting. Our customer care team will also work to improve your future selections.

Can I pause my subscription?

Yes! Notify us by the 5th of the month to cancel delivery. Your subscription value converts into store credits, which never expire but must be used within 6 months for refunds.

Are there additional perks for Curva Club members?

Definitely! Depending on your plan, perks include:

  • Exclusive discounts
  • Store credits (no expiry)
  • Free gifts from local brands
  • First dibs on new products
  • Anniversary rewards & gifts
When will my box arrive?

Fulfillment begins every 10th of the month.

Deliveries take 3-5 days for Metro Manila and 5-7 days for provincial areas.

What happens if my item doesn’t fit?

We have a 30 day replacement.

Members: Waived restocking for replacements.

Guests: ₱200 restocking fee plus shipping fees for returns and reshipping.Update your size preferences before the 5th of the month to avoid sizing issues.

Can I gift a subscription?

Absolutely! Purchase a subscription and let us know it’s a gift. You can also convert store credits into gift cards for your loved ones.

Exchange

Can I purchase your products without a membership?

Yes! Use our Pay-As-You-Go option to shop without a subscription. Non-members enjoy flexible payment options like COD, & bundle offers.

I’m a member—can I purchase other products outside my subscription?

Absolutely! Curva club members get exclusive discounts on additional purchases. Add them to your cart and enjoy VIP pricing!

How long will it take to get my order?
  • Metro Manila: 3-5 business days
  • Provincial areas: 5-7 business days

Returns

What are the payment methods?
  • Credit/Debit Cards: Required for membership plans.
  • E-wallets: GCash, PayMaya
  • Bank Transfer: For select banks

Cash on Delivery (COD): For Shop-As-You-Go orders only

What is your refund policy?

Membership Plans:
Refunds available for unused store credits if you cancel within 6 months.
Store credit never expires you can use anytime to shop.

Guests: 30 days refunds for defective/damaged items or stocking issues.

What is your replacement policy?

Membership Plans:
Subscribers enjoy waived restocking. Shipping fees applied.

Guest pay ₱200 restocking fee plus shipping fees.

Pay-As-You-Go Orders: Replacements for defective, damaged, or incorrect items (customer covers shipping for size/preference-based replacements).Requests must be made within 30 days of receiving your order.

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