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Dispatch & Processing

• Orders are processed within 24 hours of confirmation.

Delivery Time

• Metro Manila: Deliveries are typically completed within 3-5 business days.
• Nationwide: Deliveries outside Metro Manila take 5-7 business days.
• Monthly Blind Boxes: Dispatched every 10th of the month.

Payment Options

• Cash on Delivery (COD): Available for Members and Non-Members PAYGO purchases.
• Membership Sign-Up: Requires credit/debit card payments via PayPal Express.

Subscription Member Perks

• Members receive priority dispatch and shipping.
• Exclusive free shipping for monthly subscription box deliveries.

Returns & Exchanges

We want you to love your Curva experience! If you’re unsatisfied, we’ve got you covered.

General Policy

• Returns or exchanges are accepted within 30 days of receiving your order.
• Products must be in their original condition, unworn, and with tags intact.

Money-Back Guarantee

• Eligible for defective items or sizing issues.
• For subscription boxes, replacements are prioritized over refunds.

Special Notes for Members

• Subscription Boxes: Store credits are issued for returned subscription items and have no expiration. These credits can be used for future purchases or gifted.

For more details, please refer to our Refund & Return Policy or visit the Delivery & Returns section on our website. We’re here to help—feel free to contact our Customer Success team for any questions!